Using the website and privacy policy

Rejseplanen’s policy on personal information
Rejseplanen wants you to feel secure when using our website. We therefore have a clear policy about processing the information you give us responsibly, with respect for your private life and of course in accordance legislation in this area.

We use the information you give us to improve and target our service to you.

What information does Rejseplanen gather?
Rejseplanen gathers 2 types of information on the website:

Personal information you enter yourself. This is either an email address or phone number required to use our services.
Information about using the website. Information about which parts of the website you visit are gathered in log files together with your IP address.

How Rejseplanen uses your information
Personal information is only used when you enter it. Email or phone numbers can only be used once and are saved in log files together with Rejseplanen's database activity. If you have a complaint concerning an email or SMS you have received from us, we can search in the log files and find the message you are complaining about. However, we will never use your email or phone number to contact you.

Activity on the website and the IP address is stored in log files. The log files are kept for 1 month, and statistical data is kept for an indefinite time.
Rejseplanen does not encrypt it.
Access to data
Only entrusted employees in Rejseplanen have access to the data gathered in the log files.

Information to third parties
Rejseplanen links to Danish transport services organisations in connection with ticket sales. We send information to them about which journeys you have searched on. There is no personal data in this.
Rejseplanen will never pass on information to third parties with the exception of business partners who provide a service to Rejseplanen, for instance by sending an SMS or email to you.

Your rights
If you have any further questions about the information Rejseplanen has registered about you via www.rejseplanen.dk, and how this is processed, please write to:

Rejseplanen A/S
Gammel Køge Landevej 3
2500 Valby
mrk. "Privacy"

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